Complaint regarding lenovo laptop sold on Paytm – India Consumer Forum

Complaint regarding lenovo laptop sold on Paytm

I have ordered a lenovo laptop ideapad 300 on 17-May-2016 from online site paytm for INR 35990/-. I received the product on 23-may-2016.

After purchase, i tried to register my laptop with Lenovo organization by attaching my seller invoice and laptop serial number. Lenovo ( replied to my regestration request stating that the product is from some arab country and for the same reason they are refusing to register my lenovo laptop and suggested to contact dealer.

I contacted dealer Momentum Technologies Inc. Pvt. Ltd., regarding problem with regestering my laptop. Dealer replied that the product is imported and cannot be registered with Lenovo.

I have placed an online request for return of the product to get my money back. soon after placing the return request online, the dealer called and requested to take back the return request.

I feel that the laptop is a smuggled item from other countries and i dont want to use such things in my country.

I think that such kind of smuggled goods should not be sold online, which doesnot get a warranty and it is a literal cheating of people.

I request you to kindly intervene and get my money back.

Srikanth Jakkula
Manyata embassy, business park, Bangalore 560045, Karnataka
Email: / 28/05/2016 / 5:58 pm

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