Complaint regarding Moto G4 Plus performance and service – India Consumer Forum
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Complaint regarding Moto G4 Plus performance and service

I have a moto G4 plus model XT1643 7.0 32 GB. I have recently purchased this phone on date 3/10/16. I am so sorry to inform you that this phone is very disappointing. I have to visit the service centre 5 odd times due to some or the other problems. Firstly due to the audio jack fault .it stopped working in one side when i plugged aux cable.
Secondly the rear camera got blur issue . When i visited your authorised service centre, they asked heavy paid charge for it.
Thirdly there is a battery issue.It gets drained out too quickly.
Fourthly the unusual heating issue always prevails.It gets too difficult to even hold it.
Fifthly there is a cellular reception problem. The network gets lost suddenly by itself.
I had to visit the service centre every now and then and even at this date 24.3.17 my phone is with the service centre.
Its my humble request to you to please SWAP my handset with a new one as i love using moto phone and have been a loyal customer of your company.I want you to help me maintain the same for future.
Please reply urgent.

Harsh Agar
Agra 282005, Uttar Pradesh

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