Complaint regarding new ACT Fibernet connection in Bangalore – India Consumer Forum

Complaint regarding new ACT Fibernet connection in Bangalore

I had placed an order of the ACT android mobile app for a new connection at my residence on 10th of February, 2017. Not only have they failed to get the setup done, no one from their side has even shown up for collecting my verification documents.
After relentlessly contacting them for days on end, they are yet to come up with a reasonable response and a timeline. They have missed deadlines given by themselves multiple times. Please help me in getting the connection or reverting the payment I made to them.

Debanjan Sarkar
Doddanekundi, Bangalore 560037, Karnataka
Email: dxxxxxxxxxr@outlook.com
122.167.224.20 / 19/02/2017 / 11:07 pm



1 comment

    • ACT Fibernet on 22/02/2017 at 2:57 pm

    Dear Debanjan,

    We apologize for the inconvenience. Please share your Customer ID or registered contact details, we can assist better.

    Regards,
    ACT Fibernet

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