Complaint regarding non-delivery by First Flight Courier – India Consumer Forum

Complaint regarding non-delivery by First Flight Courier

My cheque book handed over to “First Flight courier services” by my bank named as IDBI bank sector 63 branch!
Today the courier company called me up around 4:00 pm and asked to collect cheque book from there place ,i declined their offer as i don’t have time to visit their place!
i said them to deliver the following at the mentioned address, but the executive whom called me refuses to deliver & said that if u want following then visit us its not our duty to deliver otherwise its up to you that u want your cheque book or not and the tone of the was very rude!
he was talking like i am nothing for him & he dosen’t even care about anything!
i asked him to transfer call to their senior,he replied to i am the only senior over here n cutted the call!
is this is the way to deal the customer & if its not there duty to deliver the following then why they ae running there firm!
i am very very stunned the way he talk and the way he deal!!
very disappointed n requesting you to take action about them and told them to deliver the following!

thanking you

Gaurav Sharma
IP: / 17/02/2017 / 5:24 pm

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