Complaint regarding offers from – India Consumer Forum

Complaint regarding offers from

Sales man called me on 7th march 2016 from Trip gateway named Rohan, told me that my name has been selected by agency from IRCTC online computerized ticket and they offering me tour package of Rs. 8999/- with assured gift of ‘Samsung Galaxy S6 edge mobile’, I purchased the product on 7th march 2016, my order id is 2060307671450636 (got confirmation by email).

Than i called them more than 30 times to landline no. and talked with Rxxxxn and Sxxxxxp. Everytime they said that you will recieve your gift in next week, but till today , i not get any gift.

Today Mr. Gxxxxv from Trip gateway called me and said, that was wrong committement from our sales man, you will not recieve any gift from us. I request him to refund my money if your sales man has made wrong committement, but he is not agree to refund my money. I have all call recording from trip gateway also.

Please help me.

Shyam Sahu
Jasodanagar, Ahmedabad 382445, Gujarat
Email: / 30/04/2016 / 10:15 pm

1 comment

    • Rajesh on 14/10/2016 at 11:24 am

    Hello there, but were you able to successfully book a hotel with them or not ?

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