Complaint regarding Samsung J2 servicing – India Consumer Forum

Complaint regarding Samsung J2 servicing

I have bought a samsung J2 (2016) model mobile last august 28, 2016 in chennai. after using it for just 4 months last week when i was using the mobile all of sudden the display got black out completely and hence unable to use the mobile. i raised an complaint and the service center people denied to service it because it has impact damage , there is no physical damage done to the mobile but still they refuse to cover the liability under warranty. I need to file a complaint against samsung for this issue, kindly help me in this regard

Senthilkumar Tamilarasan
Gerugambakkam, Chennai 600122, Tamil Nadu
Email: / 13/02/2017 / 5:44 pm

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