Complaint regarding TDR refund denial – India Consumer Forum
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Complaint regarding TDR refund denial

My PNR no. was 2423261862, in 12138 Punjab Mail from Raja ki Mandi ( Boarding at Itarsi) to Kalyan on 11-10-2016. the train was delayed by around 6hr on Raja ki Mandi station, Because of that I have not travelled in 12138 & I filed TDR on 11-10-2016 at 14:51:59 hrs. But my TDR request has been repudiated by railways commenting that “NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY HAS TRAVELLED”.

I want to confirm that I have not travelled fully or partialy in 12138 on 11-10-2016, proof of this is that I have travelled some same day in 11058 from KHANDWA TO KALYAN.

Please process my TDR request.

Ankit Agrawal
Navi Mumbai 400709, Maharashtra

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