Deactivation of 3g services by Idea cellular

Deactivation of 3g services by Idea cellular

I am an idea cellular customer. 3g services on another number held by me were deactivated without notice in Oct 12. Despite payment of outstanding bills till Jan 12 and multiple follow up calls for restoration of services, 3g services is still not activated. Reasons of deactivation as stated by idea is “there is a technical problem”, or “you have exceeded limit” but when told all bills have been paid till jan12, idea took down request and said that services will be activated by 26 Feb 10 am. Which was not done. When called for a follow up and having requested to speak to the supervisor I was put on hold for more than 15 minutes and disconnected without notice. I request idea cellular to restore 3g services to the number.

Rajesh Athmanathan
Vayupuri, Secunderabad, Andhra Pradesh
Email: advaitam@gmail.com
Contact No.: 9848039878
IP: 106.79.95.170 / February 26, 2013 / 4:52 pm



1 comment

    • Idea Cellular on 06/03/2013 at 2:13 pm

    Dear Sir,

    We wish to inform you that the 3G services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Idea Cellular

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