Deduction of Rs.130.30 by Tata Docomo

Tata Docomo deducted Rs. 130.30 against data usage of 2796 kb on 03.02.213 at 21:57 hrs.” for my mobile number 7417586765

While the extra usage must be charged 10p/10kb.

Collected bill from tata docomo also attached here for your reference.

I activated a data pack of 51200 kb with Rs.5 on 03.02.2013 for my mobile. But tata docomo deducted my complete balance of Rs.130.30.

When i called tata docomo CC on 03.02.13 & 04.02.13 CC executive replied that money deducted against data usage of 922 kb extra.

After that i generate a written complaint to LISTEN@TATADOCOMO.COM & also got the prepaid bill. As per CC reply on mail deduction of Rs.130.30 is for using internet as on 03-02-2013 at 21:57 hrs.

According to bill 2796 kb used on 03-02-2013 at 21:57 hrs.While the extra usage must be charged 10p/10kb.

I am following tata docomo from 03 Feb.2013 for my complaint & refund of my money. But they are not replying the specific, every time just pasted the system generated massage.

I will provide the trailing mail of tata docomo replies, if you need it.

Parveen Nagill
Shivalik Nagar, Haridwar, Uttarakhand
Email: parveennagill@yahoo.com
Contact No.: 8979055972
IP: 106.221.51.46 / February 24, 2013 / 3:20 pm



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