Tata Docomo deducted Rs. 130.30 against data usage of 2796 kb on 03.02.213 at 21:57 hrs.” for my mobile number 7417586765
While the extra usage must be charged 10p/10kb.
Collected bill from tata docomo also attached here for your reference.
I activated a data pack of 51200 kb with Rs.5 on 03.02.2013 for my mobile. But tata docomo deducted my complete balance of Rs.130.30.
When i called tata docomo CC on 03.02.13 & 04.02.13 CC executive replied that money deducted against data usage of 922 kb extra.
After that i generate a written complaint to LISTEN@TATADOCOMO.COM & also got the prepaid bill. As per CC reply on mail deduction of Rs.130.30 is for using internet as on 03-02-2013 at 21:57 hrs.
According to bill 2796 kb used on 03-02-2013 at 21:57 hrs.While the extra usage must be charged 10p/10kb.
I am following tata docomo from 03 Feb.2013 for my complaint & refund of my money. But they are not replying the specific, every time just pasted the system generated massage.
I will provide the trailing mail of tata docomo replies, if you need it.
Shivalik Nagar, Haridwar, Uttarakhand
Contact No.: 8979055972
IP: 18.104.22.168 / February 24, 2013 / 3:20 pm