Delayed delivery of goods by Southern Superfast Pacers & Movers – India Consumer Forum

Delayed delivery of goods by Southern Superfast Pacers & Movers

I shifted from Chennai to Jaipur recently and had to transfer some goods. I booked the services of Souther Superfast Packers & Movers. They charged an amount of Rs 6050, including Octroi which is not applicable in Rajasthan. They also ensured that the delivery will be door to door. I was told that I will get the delivery within 6 days and it has been 10 days and I still haven’t received the goods. Upon calling the manager, he told me that he’ll find out about the delivery and revert back, which he didn’t. When I called him again, he kept disconnecting my calls. Finally I got through using a different number and the manager started yelling and told me that he’ll not deliver the goods to my doorstep and I have to collect it from the warehouse. He also threatened saying that the goods will be taken to some other place and I will not receive it. He charged me for the insurance also which I didn’t receive. I feel cheated for the amount I paid. Kindly help.

Rohit Chandak
Mayur Complex, Amani Shah Road, Shastri nagar, Jaipur, Rajasthan
Contact No.: 9742826861
IP: / 30/05/2013 / 12:45 pm

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