DTDC delivers parcel to wrong person and gives no support – India Consumer Forum

DTDC delivers parcel to wrong person and gives no support

Hello, This is to bring to Your kind notice that a parcel was dispatched through DTDC FRANCHISE MF1159 which is at Dongri to Mr Sxxxd Kxxxxxxn in New Delhi Jasola on 10th Feb, 2017 with the tracking number M44889524. After checking the status on 14th Feb, 2016 it shows that item is delivered to someone by the name Sxxxxxxa which is unknown person to our client. The parcel was Insured and had value of Rs 1500. We tried contacting the dtdc franchise which is at A620, SARITA VIHAR, NEW DELHI 110076. However There is no response from them. The delivery boy has given the parcel to an unknown person which does not stay anywhere close to Sxxxd Kxxxxxn’s house. Need urgent action against DTDC FRANCHISE NEW DELHI and want the parcel delivered to Mr Sxxxxd Kxxxxxn or need full reimbursement for the same.

Mohammed Raza Mewawala
BANDRA WEST, MUMBAI 400050, Maharashtra
Email: sxxxxxxxxxxxxxx0@gmail.com / 15/02/2017 / 2:28 pm

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