Finally I got my laptop back on 29th October, i.e. exactly after One month (Sharing my harassment story during this one month would make the story too long). I feel lucky to have checked my laptop specifications before receiving the laptop. Alas! the company replaced my Intel core 2duo processor with a lower grade intel celeron processor. The manager accepted his team’s mistake and promised to replace the processor. After being harassed for one month I did not want to take the risk of giving my laptop back and so I asked the manager to send me a mail confirming the delivery of my laptop with my original processor the next day. After receiving the confirmation mail, I handed over my laptop back to the company’s executive.
After receiving my laptop back on 30th October, I once again did due diligence on my part and yet another shocker. This time core 2 duo installed was a 2.0 Ghz processor instead of 2.2 Ghz processor that was originally installed. The Company cheated me a big time. The manager again promised that they will ensure that I get original processor back even if they have to buy a new one. And this time I am not surprized when i still haven’t received any call from the company yet. I am still using my laptop with the replaced parts and also soon discovered that the bluetooth device is not installed (which originally was) and touch pad creates problem at times.
D N Nagar, Andheri West, Mumbai 400053, Maharashtra
184.108.40.206 / 24/11/2013 / 10:30 pm