E-techies replaces laptop parts

Finally I got my laptop back on 29th October, i.e. exactly after One month (Sharing my harassment story during this one month would make the story too long). I feel lucky to have checked my laptop specifications before receiving the laptop. Alas! the company replaced my Intel core 2duo processor with a lower grade intel celeron processor. The manager accepted his team’s mistake and promised to replace the processor. After being harassed for one month I did not want to take the risk of giving my laptop back and so I asked the manager to send me a mail confirming the delivery of my laptop with my original processor the next day. After receiving the confirmation mail, I handed over my laptop back to the company’s executive.

After receiving my laptop back on 30th October, I once again did due diligence on my part and yet another shocker. This time core 2 duo installed was a 2.0 Ghz processor instead of 2.2 Ghz processor that was originally installed. The Company cheated me a big time. The manager again promised that they will ensure that I get original processor back even if they have to buy a new one. And this time I am not surprized when i still haven’t received any call from the company yet. I am still using my laptop with the replaced parts and also soon discovered that the bluetooth device is not installed (which originally was) and touch pad creates problem at times.

Puneet Kapoor
D N Nagar, Andheri West, Mumbai 400053, Maharashtra
Email: puneet01234@yahoo.co.in / 24/11/2013 / 10:30 pm

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