Fraudulent withdrawal from ICICI Bank – India Consumer Forum
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Fraudulent withdrawal from ICICI Bank

My ICICI credit card was used to withdraw Rs 10000 from an ATM on 7th Mar. As soon I got the sms, I checked if I had the card with me. Unfortunately I couldnt find my card. I immediately blocked the card by calling ICICI customer care. I raised a police complaint on the same day. The police needs the know from which bank ATM the money was withdrawn so that the CCTV footage can be checked.

When I asked this information from ICICI, they are unbale to provide me this information. Without this the police are not able to proceed further.

My expectation is that atleast the bank should be able to provide such basic information like which bank ATM was used.

Deepak Nair
Pune 411018, Maharashtra
Email: dxxxxxxxxxxx6@gmail.com
122.15.228.208 / 24/03/2017 / 2:37 pm



1 comment

    • ICICIBankCare on 26/03/2017 at 6:24 pm

    Dear Deepak_na17,

    We regret the inconvenience caused, we request you to email our concern with your contact details on care@icicibank.com. Please mention the UID (a40sfy) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team.

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