I have paid advanced bill upto 25-Dec-16 and requested for surrender of my connection on 02-Dec-16, initially after many phonecalls, Tikona acknowledged in a return mail on 5-Dec-16.
But to my surprise, instead of refunding the excess advanced payment made by me, the billed me Rs.223 without any proper justification. As, I am confident about no dues, I didn’t paid and this month they have sent me a bill of ?323!! In addition to that, I am receiving so many calls from Tikona harassing me for payment and warning of consequences. Why should I pay if I am eligible for a refund (same was also confirmed once by a Tikona executive during initial days of surrender of my connection).
Please guide with whom should I take up the matter as it is a matter of integrity and I could see many similar cases of Tikona in this forum
Ambegaon Pathar, Pune 411046, Maharashtra
188.8.131.52 / 01/03/2017 / 10:14 pm