It’s about “HP Slate 7 Tablet” that i Bought on Flipkart.com (06th Oct 2014) All details are given Below (also Attached Invoice with this Complain).
From Receipt date of this Product (When i Received) to till now I’m facing almost each 2, 3 Day once. That Product’s Battery is Not Performing well (May be it’s ok) but the Biggest Problem is that when It switches off then It’s goes “Hang” or “Non Responsive”. from today’s morning It’s not Starting (Switching On) At all. I complained that day when I Received this item & It didn’t switched on. I charged it for 2 Days then also only showed “HP” logo but didn’t switched on.
Then I Complained to Flipkart customer care service. They replied after 7 Days to Troubleshoot (If it switches on then they’ll not Replace it). Then it switched on after Resetting 4-5 Times (Factory Setting/Formatting).
But Now it’s Hang Problem is almost Each 2,3 day’s story. I’m feeling sorry & I’m upset that I’ve no Trust anymore on HP. Totally Fake & Cheap device. Even it’s not worth Rs. 3000/-. Because Screen Blinks (when I Read any E-book, Message, Note) & When Play games then Shows Lining sometimes (Black Color).
Now Flipkart’s Replacement service is Over because they provide replacement warranty for only 30 Days after Purchase. But I don’t want to go to HP Service centre. They’ll also do Hard Reset & If it works then they’ll Handover to me but I want to replace it. Because I’m sure that It’ll not last more. Because as warranty Expires then after Warranty Expiry day it’ll stop working then It’ll be a wastage.
Please. I want to sue HP for worst Product ever. Now i’ve no Trust on HP. But I Want replacement. Because I’ve tried to Reset it 2-3 Times & My data lost. but still not switching ON. Only HP Logo is showing & Gets Hang.
It’s cheap/duplicate Item. I want Money Either Replacement.
HP Cheated Me.
Order Number : OD300943092991635100
Seller : WSRetail
Order Date & Time : 06th Oct 2014, Time : 11:37 AM
Amount Paid : Rs.4999/- Through Cash on Delivery
ARGIS – Directorate, Head Quarter Directorate General Assam Rifles, (HQ DGAR), SHILLONG – 793001, MEGHALAYA
Contact No. 8414804100
220.127.116.11 / 19/11/2014 / 7:22 pm