I bought a prepaid connection from Idea +91-9922054579. I am a frequent traveler due to business puposes hence I opted to make my number valid for lifetime. So that it wont get closed even though I wont be able to use it while I am travelling outside. They charged me 1000/- for the same.
But in the recent past, Idea has closed down my number saying it was not used for more than 90 days. I tried contacting main office for the same but they did not listen to my complaints saying this is as per policy. This is completely opposite of what they claim to have a lifetime valid prepaid connection. Also I had some 300/- odd balance on that prepaid connection. They refused to transfer it either. I think this needs a change in policy because they explicitly charged me 1000/- for to make it lifetime valid and then did not even bother to communicate with me prior to closing my connection.
I need my card active as it used in many places. I want get my connection active again. Hope this is a valid complaint.
Chinchwad, Pune 33, Maharashtra
IP: 22.214.171.124 / February 19, 2013 / 11:07 am