I had booked a 2AC ticket in tatkal for train 12144 Sultanpur LTT Superfast from Lucknow to LTT (Mumbai) on 2 April 2013 but it was late by more than 3 hours. Its scheduled departure from Lko was 02:40 am but when I reached the station it was already reported late. Finally the train departed Lko at 7:15 am as was also reported on the railway website http://www.trainenquiry.com.
I filed TDR but it was rejected saying that “Train run normal”
I myself had gone to the station and know that the train was late by more than 3 hrs. I even provided them a screenshot of departure time from a website but am not getting any response.
What do I do about it. Can someone share the contact details of a higher authority to complain about it?
15/181-4 Indira Nagar, Lucknow, Uttar Pradesh
IP: 18.104.22.168 / 28/05/2013 / 12:14 pm