Mazaa Mobile pack activated without my consent – India Consumer Forum

Mazaa Mobile pack activated without my consent

A service call mazaa mobile pack has been activated on my number about which I got a message on last Saturday describing if I don’t need this service I have to send a stop message on 155223. I had tried this number twice on Saturday and Sunday as well, tried to call as well but neither the SMS was sent nor the call connected.
And now 99rs has been deducted from my balance in the name of activation of this service. Upon calling the customer care for the same, this pack has been deactivated from my number but they are refusing to refund the amount.
I want my refund against this deduction as I am not using any of this service and paying 99rs to Vodafone.

Kindly look into this matter and help me to get my refund.

Shruti Jain
Udaipur 313001, Rajasthan
Email: / 14/02/2017 / 12:45 pm

1 comment

    • Manoj on 07/01/2020 at 8:11 pm

    mazaa mobile service actived in my Vodafone number without my permission I’m only using internernationl roaming service.the same thing happened the last month, really irritated,I need to refund all these money

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