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Micromax mobile service complaint

With respect to above mentioned subject, I submitted my micromax mobile phone to M/S Shree Sai Enterprises C/13/14, ground floor shree ram arcade station road Anand – 388001 Gujarat. on date 11.09.2014. cause my mobile was not working properly with respect to mic service. They told me wait for 10 working days to resolve this problem. As discussed with them I got return my handset within promised time. but at that time receiving & myself verification I tried to start mobile phone by inserting sim card mobile started but not showing sim card into the handset. Then, they promised me for resolving that problem within 20 working days or giving replacement with new handset. Till date no any concrete action has been taken by their side. You can calculate one month period as furnished by them as per promised 10 & 20 working days. After this whole history I tried to contact to micromax customer care through telephone. The complaint number is as 2709148932 dated 27.09.2014. But at this station I am getting only dates & dates. There is no any strict care for my case. So please look into this matter favourably otherwise return my money which is very important me.

RAVI JAISWAL
69, VIPUL SOCIETY CIVIL HOSPITAL ROAD, NADIAD-387001, GUJARAT
Email: ravi.jaiswal2011@gmail.com
Contact No. 9033992354
1.187.15.91 / 06/11/2014 / 3:57 pm



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