Mislead prices on Ebay.in – India Consumer Forum
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Mislead prices on Ebay.in

While browsing through internet on 27th March 2017 around 10:00 pm , I surfed through eBay.in where I found an item item id 182103337537. This was a wireless headphone. At the intial page the price was listed as Rs. 1 (including the shipping charges). Find such a great deal I was tempted to buy it. I again cross checked myself as getting such a deal is next to impossible.
When I proceeded for payment the price shooted up 999 times.i.e. now it became Rs. 999. Shocked at the sight I again returned to the page , again there price mentioned was Rs. 1 Confused with this tried to contact customer care but as it was over 10 pm so there was no response to my call. I immediately mailed them asking about the same but got no response.
I had an important exam next day but I kept myself busy with the product. All the time I was active at the sight it continued showing Rs. 1. Next day when I contacted the customer care then the price was Changed to Rs.999
Was said “we can’t help you with this”. This kind of practice is not at all expected like a e-commerce giant like eBay.
These acts are just to increase the traffic on site. Upon recontacting they said it was seller’s fault and they can do nothing more in this matter.

What I am saying is I don’t know who’s fault it was I don’t even want to know that. I have wasted my precious time so I should be eligible to buy it at the price displayed to be at the first site which was Rs.1

Hope the officials will look into the matter as soon as possible.

Ayushman Mishra
Shardanagar, Lucknow 226002, Uttar Pradesh
Email: mxxxxxxxxxx4@gmail.com
47.8.12.219 / 29/03/2017 / 3:45 pm



1 comment

    • ebay on 31/03/2017 at 5:30 pm

    Dear ayushman_mi,

    We are sorry to hear that you’ve been having this experience. Since we can’t reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

    Regards,
    Team eBay

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