Money lost due to misleading information from Thomas Cook – India Consumer Forum

Money lost due to misleading information from Thomas Cook

I was planning my honeymoon when I was approached by Thomas cook agent Sxxxxn Sxxxxxh. He did give false assurance and lied that there are only 2 seats remaining for the tour. I did book my tour with Thomas cook which proved to be a big mistake for me. One month before my travel date, they cancelled the tour stating that 7 members of the family have backed out due to sudden demise of 1 member. However the same family was willing to travel on 28th of February. It was group tour of 20 people. I was informed that rest 11 members changed their departure date.
I was left in a big mess due to Thomas cook lies and false assurance. Now one month before departure all the tour costs are high and my visa might not get processed in time. In short my honeymoon might just get cancelled due to negligence,lies and false assurance of Thomas cook. I was not given any competition for the advance amount which was returned to me after over 45 days. I request a strictest action against Thomas cook so that no one else falls a victim like me.

Varun Saykhedkar
Majiwade, Thane 400601, Maharashtra
Email: / 07/02/2017 / 1:51 am

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