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Money not refunded by Snapdeal for returned product

Sorry to inform you that it’s a bad experience with the Snapdeal, actually I have order “Bajaj Satin 750-Watt Mixer Grinder White and Blue with 3 Jars” and my Order ID is: 2366057920.

But instead of that I received Bajaj ordinary 550-Watt Damage Mixer which I have send it back . After that I have not received any thing from Snapdeal or not refund my money , also I have not received any reply against my mail. I make complain regarding the same and my complaint number 7793242, And Copy of acknowledgement mail is under.

In case of any further assistance or clarification on this issue, please reply back to this email.
________________________________________

Rehana Sultan, Sep 03 13:44:
Dear Samir ,
With reference to your complaint number 7793242, we would like to inform that we’ve received and verified your NEFT details. We’re now INITIATING the REFUND process.
Please note that your amount will reflect in your bank account within next 5-7 working days.
We hope we’ve solved your issue to your satisfaction. We again apologize for the inconvenience caused.
In case of any further assistance or clarification on this issue, please reply back to this email.
Assuring you of our best services always,
Yours sincerely,
Customer Service Team – Snapdeal.com
——————————————————————————-

But Sir, sorry to inform you that still I am not received my amount from the vender.

SAMIR BANERJEE
66 BEACH ROAD, CUDDALORE, TAMIL NADU
Email: samir68ban@gmail.com
118.102.142.130 / 10/11/2014 / 11:37 am



1 comment

    • Snapdeal on 14/11/2014 at 4:09 pm

    Dear Samir,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our is looking in it. For any further clarification, Please write to us at help@snapdeal.com and kindly mention your order id in subject line.
    Thanks for your concern.

    Thanks
    Snapdeal Online Team

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