New Ford Endeavour repair claim issues – India Consumer Forum

New Ford Endeavour repair claim issues

I had a new ford endeavour..well i bought 2 of them…one red and other in black color…from os ford jodhpur.. after few days we observed headlights of these car having issues. So we complaint to service centre they said we have solved the issue their are no problems now so we took car to highway but problems arrised again and we crashed on highway at night luckily everyone was safe. but issues started after…that..we gave them our car…intially they told us that damage is too much so its a total loss case and u will get a new car or idv value…but after 1.5 months they told its in repair condition we will repair it…so we argued a lot but nothing happened…after theat we told them if we order u for repair what costs we have to bear…they never gave anything to us in written just forcing us to give repair order than we will told how much u have to pay..pls note that we have zero dep insurance with add on…which was waist of money…insurance is done by ford with collaboration with royal sundaram now after 3 months they are we cant do anything either give us repair order else talk to insurance company..and insurance company says talk to ford its thier policy from dealer ship…ford says tell insurance company to give in written that this not their policy..and insurance company says we wont give u any thing in written. Now we are lossing a lot money cause of them.

Rajesh Tolani
Jodhpur 342001, Rajasthan
Email: txxxxxxxx0@gmail.com
112.196.174.36 / 17/02/2017 / 2:18 am



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