Order pending with Snapmint after making payment – India Consumer Forum

Order pending with Snapmint after making payment

A finance company named Snapmint which provides emi. An online application was to be filled and I filled with every document they required to buy a smartphone on EMI. After submitting the application they called me next day  to confirm the order. I paid the downpayment of Rs. 1100 and after paying the payment the order status is still showing in progress. It’s been 2 weeks and I tried hard to contact them on call or via emails. Send emails on their email ids on daily basis but don’t even reply, not even calling me to solve the issue. What to do?

MD SHAHBAZ AHMAD
I.p. Extension, Jharkhand 827010
Email: sxxxxxxxxxx1@gmail.com



4 comments

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  1. I order a prduct from snapmint now it almost 3 days my order is not confirmed and I am trying to contact the customer care no want is responding very worsh app .

    • Sougata Roy on 20/09/2021 at 7:35 pm

    I have the same problem. I orderd a OnePlus neckband before 2 weeks but till now they can’t proceed my order . It says order delayed. Shipment not started yet.

    • Preetam singh on 07/10/2021 at 4:22 pm

    My name is preetan my order id is 2261 402 i had order my product on 3 oct 2021 as 3000 dowanpayment but seller confirmation is not comple status show to me your product is out of stock. I want to cancel my order and refund my dowanpayment any without deduction full in my bank account

  2. I was ordered noise smartwatch colorfitpro2 in snapmint. I have paid downpayment 380. Then customer support was telling u have to pay 200 because of product price increased … I think this app is fake and illegal… just I want money refund…

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