Pathetic Gas Agency service (Royal)

I would like to bring in to your attention about the pathetic service of Royal Gas agency, Pathanamthitta. The service they ar providing is against the Indain Consumer protection act. It seems we have taken the gas connection only to keep empty cylinders. Every time we have to wait for more than a month after booking to get the cylinder filled up.

We have been provided two land line numbers which are always in engaged mode or out of service, so as a consumer we don’t have any use with it. if by mistake they pick it up also they give some poor excuses , and they keep on blaming each other. I feel so sad to lodge a complaint against this agency because we have been with them for so many years. I would like to notify that their quality of service is deteriorating and we are in a situation to go for other Gas agencies because we are totally fed up with it.

Midhun PS
Address: Kallil Krishnabhavan, Elanthoor (P.O), Pathanamthitta, Kerala
Contact No. 9620473498 / 05/11/2013 / 10:37 am

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