Payment made twice to Dvoiis SSV, no refund no service – India Consumer Forum
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Payment made twice to Dvoiis SSV, no refund no service

I have broadband connection of dvois ssv i-on. I recharged my account last night. Once with the debit card and once with paytm wallet. Both the times money got deducted.
But it didnt show on my account. They asked me to mail them the screenshot of the payment which i did twice still they just reverted that now they have forwarded it to some other department. I called them like 10 times and then the confirmed that they can see 2 payments made so they told me that i will get the debit card payment refundes to my accoubt and from the paytm payment my account would be recharged. But neither did my account got recharged nor did i get any confirmation mail for the refund.
I called them again around at 8 and they said the email support is closed now and they cant do anything now.

Saquib Hashmi
sector 23, nerul, Navi mumbai 400706, Maharashtra

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