Phone lost in Uber cab, no support from Uber – India Consumer Forum

Phone lost in Uber cab, no support from Uber

I have lost my phone in uber cab. When i called driver he denied and keep doing same. When police called him in police station for enquiry, he didn’t come and kept his phone switched off. On the same day I got a call from Uber customer care that driver has found my phone and ready to return the same.

I called driver and he accepted the same and told that before weekend he will return my phone. After two weeks also he didnt return my phone when i complained to customer care, then driver called me and mis behaved with me.
I complained many times in customer team but they seems to be useless and careless for atleast co-ordinating with driver to get back my lost item.

Its almost a month now and I have still didn;t get my phone back. Now the support team has stopped replying for this or simply giving some nonsense reply.

Prabha Shankar Shukla
Bangalore 560050, Karnataka
Email: sxxxxxxxxxs@gmail.com
106.51.18.89 / 13/02/2017 / 9:44 pm



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