Poor services from Orange Tours & Travels – India Consumer Forum

Poor services from Orange Tours & Travels

This is to bring to your notice that i am extremely dissatisfied with the services provided by orange tours and travels. I being a frequent traveller prefer orange travels for its good service. But my trip on 30-04-2016 scheduled at 9.30 pm in bangalore by Orange Travels – journey details: BusNo: AR024126, ServiceNo: OTT76 came by 9.50 pm which can be because of traffic jam(excuse used frequently). No proper treatment to travellers at orange travels boarding point. Nobody bothered about the passengers not even about women and old aged. Being paying huge amount, i am not even provided the facility of TV. Its there but not working. When inquired the same with the orange travel people,they replied in a rude and negligent manner. I dont understand what kind of services are offered for such price. Not concerned about TV,the reply the kind of treatment the passengers receive matter most. I seriously urge orange travels about this issue and expecting a speedy resolution ASAP. The customer care no:09951236666 is also not working. Reason why the complaint board along with the complaint cell no not displayed in the bus?? Very very degraded services.

Gandhi Joshi
Hyderabad 500015, Telangana
Email: jxxxxxxx8@gmail.com / 30/04/2016 / 10:56 pm

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