Railway refund from Makemytrip

I, Debarshi Saikia, had made a railway booking through Makemytrip in the month of December. The booking ID is NR2151013373972. The contact no. provided at the time of booking was 9990378159. I, subsequently, cancelled the ticket on 16-01-2013. To my horror, till date, I got only a refund of Rs. 120.00 against my ticket of Rs. 4,100.00. I made numerous calls to Makemytrip customer service without any fruitful result. Being a regular customer, I never expected this type of service from Makemytrip. I called Makemytrip customer care helpline and spoke to Mr. G……..m. Mr. G……..m provided me a reference no. to my call which is IN1302R0012143. Makemytrip is requested to please look into this matter urgently otherwise I will have to think twice before using Makemytrip.

Debarshi Saikia
Sector 4, Gurgaon, Haryana
Email: debarshi.saikia@gmail.com
IP: 121.243.146.162 / February 9, 2013 / 3:56 pm



1 comment

    • Debarshi Saikia on 20/02/2013 at 1:18 pm

    my heartiest thanks to your team. it is only because of you that i got my money back. i will definitely recommend everyone who is having a complaint regarding any consumer products to approach you. it is unbelievable for me that my complaint was resolved within seven days of posting. thanks a lot again.

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