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Refrigerator not delivered by Snapdeal

I have bought a refregirator from snapdeal on 12th October order no: 4256212210 for which delivery date was given to be 21st october already i have paid the full money, which did not came. I called customer care, they told the product will be arriving definetely by 27th october ecalted the case, still it did not arrive. I called more than 10 times the compaint number with that regard#10783112, always they told it will be arriving within 2-3 days and they have esclated the case. I dont know what to do with these guys…….such a bad service……..till today i.e 5th October I cannot see any update from their side…I want to file a case aginst them……….please help me to receive my product……………….

VINIT KUMAR
FLAT NO. 402, A/19, SAPOORJI PALOONJI, KOLKATA- 700156, WEST BENGAL
Email: vinit2cool@gmail.com
203.99.211.133 / 05/11/2014 / 2:51 pm



1 comment

    • Snapdeal on 10/11/2014 at 1:30 pm

    Dear Vinit,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team working on it. For any other clarification, please write to us as help@snapdeal.com and kindly mention your order id in subject line.
    Thank you for your concers.

    Thanks
    Snapdeal Online Team

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