Regarding Airtel D2H subscription amount – India Consumer Forum

Regarding Airtel D2H subscription amount

I got installed Airtel set top box in dec 2016.Before 17th jan 2017,I got msg that recharge before due date.So,on 21st jan 2017 I recharged it with Rs.284 (a SD pack) thru paytm. But on 1st Feb 2017 all channels stopped. When I talked to customer care then an executive namely Axxxxh told me that your pack has expired then I replied that I have already recharged. Then he told that after 24 hours your service would resume. But today a girl executive called me and told me that the pack which you recharged with Rs.284 has been exhausted and you have to recharge again. I replied how can it be possible. The validity of the pack is one month.So,my concern here is that how in 10days my pack could expire?

Hemant Nagar
Nehru Nagar, Ghaziabad 201001, Uttar Pradesh
Email: hxxxxxxxxxx8@yahoo.com
1.187.117.138 / 02/02/2017 / 9:03 pm



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