Regarding cancellation charges by Makemytrip – India Consumer Forum

Regarding cancellation charges by Makemytrip

I booked Flight Tickets to Thailand on 2nd February 2017 and I called MMt helpline number on 3rd February 2017 for the cancellation of 2 tickets that i booked from MMt. When i booked it was clearly mentioned that only convenience fee would be deducted that would be around 700-800 RS. Now when i called your toll free number to cancel the tickets you people are trying to rip me off by asking me to pay around 13500 rs for cancellation only after 25 hours that i booked my tickets. You people are completely scam if you are trying to loot me. I want a proof that the airline is asking 5000 rs each ticket cancellation fee after 25 hours of booking and my tickets were booked for 31st march 2017 of which 56 days are still left. How the hell you guys can charge me such a big amount for the cancellation. This is ridiculous.

Lokesh Sethia
MDC, Panchkula 134109, Haryana
Email: / 03/02/2017 / 11:03 pm


  1. Dear Lokesh_se,

    Greetings from MakeMyTrip!!

    We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: – Booking ID – Email address used at the time of booking We await your response to get the matter checked at our end.

    Assuring you best of our services.

    Team-MakeMyTrip Care

    • Lokesh Sethia on 14/02/2017 at 2:19 am

    My booking id is 2302014674667

    Email id

    I sended you an email also with all my details but i checked it today it was failed. Please let me know fast whats the update and i want refund back into my account.

    • Lokesh sethia on 14/02/2017 at 2:31 pm

    Whatever you want please call me and let me know on my number. If I don’t get any reply I would feel forced to do a complaint

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