Regarding services from Zoom Car – India Consumer Forum

Regarding services from Zoom Car

As per Zoomcar, all of their cars are in best working conditions. (I do not understand that are they blind to see so many complaints in their website and complaints buzzing around) For them, road side assistance, though the journey is for just 30 kms would take 5 mins, yes, 5 mins over phone. And coming back to reality, you don’t get help for 5 hours.
Once you say that you will get them their car at the place where you took from, you will be awarded with an answer that ‘we will charge you 10000 bucks’
And mind please, no matter whether its broad day-light, or you are stuck at 2 am in night, they will take their processing time.
Now, if you decide to resume your journey, seeing no hopes left and get them their car, you are bashed with a fine of 13000 bucks. Is it correct?

Vibhor Murarka
Shantinagar, Bangalore 560030, Karnataka
Email: / 23/02/2017 / 3:08 pm

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