Regarding TDR refund from Railways – India Consumer Forum

Regarding TDR refund from Railways

I booked a ticket through IRCTC with pnr no.4213297762 from chennai to dhanbad but unfortunately due to heavy flood in chennai, train route is made diverted and i was not able to board the train(allepy express). Next day I filled tdr online on 17th of november 2015. Now its going to be 6 months and i have not recieved my money back. When i started mailing to irctc they told me that the case is under progress at east central railway. They also have their deadline for processing it i.e 90 days but then also they not processed it.

sangam kumar
Daltonganj 822101, Jharkhand
Email: sxxxxxxxxxxm@gmail.com
117.244.177.75 / 04/05/2016 / 10:43 am



1 comment

    • ICF on 06/05/2016 at 11:24 am

    Hi,

    TDR refunds are processed by the respective ticket issuing railway zones. We suggest you approach the Chief Commercial Manager of your ticket issuing zone.

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