Rejection of claim by Syska on flimsy ground – India Consumer Forum

Rejection of claim by Syska on flimsy ground

While travelling in train, I got pushed by the crowed and bashed the pole, and my phone camera and protective guard on display broke. I made a claim and it got rejected by Syska Gadget Secure saying it is my negligence. Syska Gadget Secure Claim Job Card #1702127254

Phone was in my pocket and I got pushed by crowed. Where is my negligence ? Should I carry the phone in metal protective box all the time ? What is the point of buying an insurance.

Bhavin Dhedhi
Malad (W), Mumbai 400064, Maharashtra
Email: / 14/02/2017 / 8:20 pm

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