Rude & Offensive call from Reliance customer care

I’m Daniel and my Reliance Broadband user ID is: 311679775280.

I got a call from a person called M….u on Feb 22, 2013 stating that I have to make the payment of 243/- towards bill due which I was not aware of, please note that I have already prepaid my bill for 3 months.

He started arguing with me and he said, ‘Amma.. You’re coming from different state and staying in Karnataka, our land and talking shit to me? go and f…….g pay your bill’. I need to know if this is how you take my money and give me service?? Even I raised my voice.

Finally he said he will come with 50 people to my house today to beat me down, I waited for him until now but he didn’t come yet. I need to know who that person is.

I have got the below info about him:

Name: M…u

His Office location: Jayanagar, Bangalore – Karnataka

I’m planning on raising a complaint in Police station for life threatening from Reliance Customer care.

I’m deeply hurted the way you have treated me. I have already registered a complaint with Department of Administrative Reforms & Public Grievances.

I have also registered a complaint with Reliance online.

I have also sent emails to reliance customer care, no response yet.

Daniel Sunny
Jakkasandra, Bangalore
Email: daniel.sunny@aol.com
Contact No.: 9901990081
IP: 123.237.142.145 / February 23, 2013 / 5:00 pm



2 comments

    • RCOMcare on 26/02/2013 at 12:20 pm

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

    • RCOMcare on 21/03/2013 at 3:28 pm

    Dear Customer,

    We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that this issue is expected to resolve by 26-Mar-13.So would like to request you to keep patience

    Regards,

    RCOM Care

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