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Sony T2 ultra faulty piece

I bought this phone for 23000 rs and had fault in it like phone freezing, hanging, non responding touch, speaker fault, heating, battery drainage,.. went to service center and asked them to replace it and they are not replacing and asking me to get it repaired. it is not even a month since i bought this phone. made official compalint in service center in thane eternity mall, and they say company policy does not replace faulty phone but repairs it. my question is what if i payed you with fake currency for the phone or torn currency for this phone and they asked me to replace it and i say i will glue the torn money or tape it and give you back but not replace the cash? is this right? if not than how can they do this with the consumer?

Threeshal Kakasgar
Room no 202, sai shakti apt, shanti nagar, wagle estate, thane 400604 mumbbai, maharashtra
Email: threeshalkakasgar@gmail.com
Contact No. 7208422804
116.73.151.244 / 26/11/2014 / 11:52 am



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