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Tikona broadband connection complaint

My customer id of tikona broadband is 1107372637. I am facing very weak connection of internet. each time i posted a complaint, they send me a message that the problem is resolved after a day…

This is pathetic connection.. some of the pages do not load throughout the day.

Neha Gupta
Vesu Someshwara, Surat 395007, Gujarat
Email: neha.libran11[@]gmail.com
113.193.197.143 / 12/11/2014 / 1:01 pm



2 comments

    • Tikona Care on 14/11/2014 at 4:05 pm

    Dear Neha,

    Greetings from tikona.

    Please be assured that your concern listed Nov 12, 2014 has been noted and our team is working on addressing the same.

    Regards,
    Tikona Care

    • Tikona Care on 19/11/2014 at 12:32 pm

    Dear Mr. Gupta,

    Greetings from Tikona,

    With regards to our conversation on November 17, 2014, we confirm your issue has been resolved, We are monitoring your account since last couple of days and confirm your Tikona services are working fine.

    We would also like to inform you that we have cancelled your disconnection request with your consent.

    For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care

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