I bought many items from NNNOW.COM, and they got delivered by 10th May. However, the product sizes are not my fit, so want to return the products. However, the status on the tracker is still showing as ‘ATTEMPT TO DELIVERY’ instead of DELIVERED, because of which I cannot place the return order.
I have called them on the customer no. they said they will update it by Monday, which was 27th May. I have mailed them many a times, since the return policy will get expire if I don’t return the product in the stipulated time. However, they are not resolving the issue.
They have a very pathetic customer service and don’t know how to resolve the issue. If there is some technical issue that should have been corrected by now since it been 20 days already. I want refund of all the products and compensation for the mental stress and time I am spending each day to get this resolved. Value of the products is around RS 5000, however now I don’t want just 5000 refund but compensation as well for all the hardship I am going through.
Dwarka, New Delhi 110075