Wrong Information by Idea

Wrong Information by Idea

I am Syed Rehan. I have a complaint regarding IDEA service. I am using IDEA sim. by dialing *369# we get different offers and packs. IDEA displayed a pack through which i can call all over India at 1p/2sec, with pack rate 41rs. When i activated it a conformation message came telling me that call rate will be 1.2p/2sec I talked to customer care about deactivating the pack and returning my money but they refused. since this is company’s fault so i request you to help me in getting my money back and deaactivating the pack.

Syed Rehan
BTM 2nd stage, Banglore, Karnataka
Email: rehan.11.24@gmail.com
Contact No.: 07353329034
IP: 117.254.128.36 / February 25, 2013 / 3:23 pm



1 comment

    • Idea Cellular on 02/03/2013 at 7:45 am

    Dear Sir,

    We wish to inform you that your complaint for Wrong charging related issue has been initiated with us; under reference number 1-30812395168 and you shall hear on the same at the earliest.

    Regards,
    Idea Cellular

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