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Wrongful deduction of Rs. 100/- in my Vodafone prepaid

My Vodafone prepaid # 8017194021 with Kolkata circle has been deducted Rs. 99/- against DNLD_DWAP_PPU_MOB00551001 on 20-Nov-2014 though I have not registered, activated or confirmed for availing any paid services.

The consumer care is not registering complaint and the nodal officer is not keen on looking into the matter citing non-registration of formal complaint with docket number.

I want my wrongfully deducted balance back.

Ashok Sureka
Salkia, Howrah 711106, West Bengal
Email: surekaji_655@yahoo.co.in / 21/11/2014 / 2:40 pm

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