Xiaomi not refunding Mi Protect money – India Consumer Forum

Xiaomi not refunding Mi Protect money

I bought Xiaomi note 4 from MI.com website and along with phone I purchased the MI protect plan for RS599. The phone I received was defective as the camera was not working and I had request a replacment. The replacement was provided and even the replacement had same issue. So I had fight and get refund for the phone. Now the company is not cancelling the MI protect plan and refunding the money. MI is saying to contact the insurance company one assist for refund and they are not responding. Even with repeated calling of MI customer care on this MI has not helped and not provided refund for the purchase of MI protect plan bought thru MI website. This company is cheating people with not refunding the insurance plan even after the phone order has been cancelled.

Senthil Ramanathan
Bengaluru 560016, Karnataka
Email: sxxxxxxxxxx8@gmail.com / 19/02/2017 / 12:22 pm

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