Yatra cancelled ticket without prior information – India Consumer Forum

Yatra cancelled ticket without prior information

I had booked 2 tickets through yatra which was hyd- delhi round trip flight. Due to rescheduling of flight i had to cancel my booking from delhi-hyd through jetairways. yatra cancelled my ticket as a whole including the one form hyd-delhi. when contacted the jet airways said that the booking is open for hyd-delhi and yatra needs to issue a ticket for the same. from the past 6 hours i have been contacting yatra and everytime i am getting a standard response saying that please give us 2 hrs and we will get back to you. i have spoken to ashish sharma, aditya and imran chowdary and none of them are resolving the issue. This is highly unacceptable and if yatra deos nto provide me a solution then i will have no way but to take the legal recourse

Aashutosh Goyal
Hyderabad 500004, Telangana
Email: axxxxxxxxx4@gmail.com / 13/02/2017 / 5:14 pm


    • Yatra on 16/02/2017 at 2:27 pm

    Dear Aashutosh,

    Greetings from Yatra.com!

    We regret the inconvinience caused. We request you to kindly share your Yatra reference number and we will be happy to assist you.

    Best Regards,
    Yatra Care

    • ICF on 21/02/2017 at 2:35 pm

    The customer confirms that the issue has been resolved.

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