Mobile number disconnected without any prior notice – India Consumer Forum
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Mobile number disconnected without any prior notice

Since I am out of the country for short period of time 4- 5 months, My mobile number (99xxxxxxx2 BHARTI AIRTEL prepaid) has been deactivated in international roaming and issued to some other person during my absence in India.
Issue is serious as the number is linked with ADHAAR card , Banks ( for otp) and other important purposes.
Now who will be responsible if someone uses the number for my banking transactions and other fraud. Airtel reply was erratic, that they cannot do anything as the number has been recycled.

I think airtel should have informed before hand to the consumer before taking any steps. Request to look into the matter.

Vinita Swaroop
Rohini, New Delhi 110089

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