digital wallet | India Consumer Forum

Tag: digital wallet

Not able to log into AJIO account, wallet money inaccessible

I have been a regular customer of the AJIO app. Have ordered from there multiple times since the app was launched. Today when I tried to open the app, it showed user not found. It logged me out and when I attempted to login again with my mobile number / email address it showed a …

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Complaint regarding fraud transaction from Mobikwik account

On 21-06-2022 I have mentioned mobikwik in a tweet regarding late fee penalty. Later I got notification of a tweet from another account having mobikwik name. That tweet contains his mobile number for assistance. I have msg in WhatsApp to discuss about this. Later he pretended like mobikwik team and collected otp to check the …

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Complaint regarding wallet amount due from Ajio

Ajio blocked my account. Value: 750. My ajio account has been blocked and I’m not able to login in the app from past 2 months the last product i returned was of rs 750 which i directed them to transfer in my bank account but they transfered in ajio wallet Ishika Kishangarh 305801, Rajasthan Email: …

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Ixigo, Ola running misleading campaign, not honouring cashback promise

I bought air ticket from website Ixigo.com on 12 Nov 2021. While booking I was told via an offer that if I made payment via Ola Money Postpaid Wallet I would get a cashback of ?1000 but I didn’t get it. On contacting Ixigo they are asking me to contact Ola. On contacting Ola they …

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Regarding fake cash back offers on phonepe app

I saw an advertisement regarding upto 2500 rupees cash back on purchasing gold coin (with minimum transaction of 50 rupees from 24/07/2021-31/08/2021). I purchased gold from the platform with value of 5100 rupees but i didn’t get any cash back even after being eligible for the cash back. I contacted phonepe support and they replied …

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Complaint regarding wrong debit on Phonepe account

Fraudulent payment deduction. Value: 1000. Today morning i.e. July 6, 2021.,  a payment of amount Rs 1000.00 has been debited  from my account by PhonePe application online. The payment debited against an account which is already deactivated. Customer care not answering to my complaint. Aniket Bhilai 490006, Chattisgarh Email: axxxxxxxxxx6@gmail.com

Complaint regarding issue with paytm wallet

I made four transactions of Rs. 1339, Rs, 145, Rs. 607.32, Rs. 479.21 on 15-Mar-2021 from paytm wallet to paytm payments bank. Immediately amount debited from my wallet but not credited to paytm payments bank account. Usually it should not take more than 7 workdays  (as per paytm norms). I am calling customer care repeatedly.  …

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