Judgements | India Consumer Forum

Category: Judgements

Can Insurance Company repudiate claim solely for invalid driver licence

JK was the owner of the Maruti Van bearing which was insured with Oriental Insurance Company. On 25.4.1996 at about 9.30 p.m. while returning from Gaya to Jehanabad the vehicle in question, driven by JK, caught fire due to mechanical reasons and due to the said fire the said vehicle was burnt beyond repair. An …

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Restaurant fined for charging more than MRP for water

Ishita Khanna Vs. Ghazal Restaurant, Chandigarh A/142/ 2025 Dt.09-09-2025 In a recent ruling, the Chandigarh State Consumer Commission observed that restaurants cannot charge more than the MRP for pre-packed products like mineral water and packaged water, since MRP is the maximum price a product can be sold for. It has fined a restaurant for charging …

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Share investment complaints not treated as consumer disputes

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI REVISION PETITION NO. 3286 OF 2016 Order Dt.29-04-2022 Case of the Complainant/Petitioner is that he purchased equity shares of two companies by making payment of Rs.13,700/- and Rs.49,400/- respectively. The Opposite Party delivered short shares leaving a refundable amount to the Complainant. The Opposite Party also did not …

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Consumer Court Orders SBI to quash unauthorised transaction

The Dakshina Kannada District Consumer Disputes Redressal Commission in Mangaluru has ordered the State Bank of India (SBI) to quash the credit card transaction and penalty of a customer, saying the bank failed to respond to his complaint of cyber fraud on time. On August 28, the Dakshina Kannada District Consumer Disputes Redressal Commission in …

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Consumer Commission orders Sahara Q Shop to refund deposit, interest

Matter in brief: The Complainant stated that being convinced by the representative of Sahara Q Shop(Opposite Party) she agreed to deposit in SAHARA Q SHOP UNIQUE PRODUCTS as SAHARA Q SHOP UNIQUE SCHEME that in the first part of the month of October in the year 2012 one officer of the Opposite Party No. 2 …

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Makemytrip ordered to compensation for failed resort booking

Before the District Consumer Redressal Commission II, New Delhi Complaint Case No. CC/2/2019 Devvrat Vs. Makemytrip India Pvt. Ltd. Brief facts of the case: The Complainant made a booking through Mobile of 6 persons (4 adults + 2 children) 2 room at the Pacific Inn 360 degree Resort, Ratta Panni, Neelkantt Road, Rishikesh via Make …

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Samsung ordered to pay compensation for not rectifying defect

PUNE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, PUNE Complaint Case No. CC/15/313 Complainant is a resident of Shivaji Nagar, Pune – 411005. He had purchased a refrigerator on 05/07/2014 from the dealer of Samsung by making a payment of Rs.45,000/-. After a few months the handle of the refrigerator door and the vegetable tray were broken. …

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