Hotels & Restaurants | India Consumer Forum

Tag: Hotels & Restaurants

Complaint regarding refund from OYO

Booked an hotel cottage in OYO recently in Ooty. At time of booking OYO team assured for parking amenities and after reaching there hotel manager didn’t allow. Tried reaching support team but didn’t pick up the call only they pick call for Booking but not solving issues for already booked one. As hotel manager forced …

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I paid Zomato but did not receive food

it is really unfair that i placed two orders at zomato one reached other one got cancelled with no refund due to wrong gps location. I said i will extra deliver charge also. Very worst. i work in a reputed company as well . It will be better to work on customer centric functions first …

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Refund of amount 794.85 from Zomato food delivery app

I have ordered few food food items from Zomato food delivery app on 13 march 2020. After ordering i cancelled it within few minutes due to some unavoidable reasons. At the time of cancellation restaurant told us that amount will be refunded by Zomato. When i tried to contact Zomato they are refusing to refund. …

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Unfair service charge by Local Stop Restaurant

I booked a table online for my sister’s birthday and she took her 4 friends along with her. They visited Local Stop Restaurant (pub) nad had their meal, but when they asked for bill they were charged service charge too in it, I booked the table through dineout mobile app, so my payment was online …

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Non-veg pizza delivered by Zomato instead of veg pizza

I have placed Order on Zomato from Fry Guys restaurent for Meduim Signature Pizza with Garlic Bread and Paneer Cheese Burgerhaving green mark showing vegetarian. However, they delivered us non veg pizza. We had that pizza and after some time realized its non vegetarian and called the restaurent they said its non veg pizza and …

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Complaint against zomato for non-delivering and false information

I ordered food from zomato. 1. Zomato valet turned his phone off. 2. Zomato executives kept telling they just contacted him he’s nearby and will deliver soon 3. No response from they support executives 4. Neither they refund 5. They wasted my gold membership benefit 6. They didn’t cancel order on their own and they …

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No credit received from Zomato for cancelled order

Zomato pro promised credit on 3rd October but didn’t added yet. Value: 231. I ordered food from zomato on 2nd October but my order was cancelled after 50minutes by ZOMATO. So I contacted them and they promised me 185+46credits in my zomato wallet for the inconvenience caused but when I chat with the agents they …

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