Tag: Hotels & Restaurants

Unfair service charge by Local Stop Restaurant

I booked a table online for my sister’s birthday and she took her 4 friends along with her. They visited Local Stop Restaurant (pub) nad had their meal, but when they asked for bill they were charged service charge too in it, I booked the table through dineout mobile app, so my payment was online …

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Non-veg pizza delivered by Zomato instead of veg pizza

I have placed Order on Zomato from Fry Guys restaurent for Meduim Signature Pizza with Garlic Bread and Paneer Cheese Burgerhaving green mark showing vegetarian. However, they delivered us non veg pizza. We had that pizza and after some time realized its non vegetarian and called the restaurent they said its non veg pizza and …

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Complaint against zomato for non-delivering and false information

I ordered food from zomato. 1. Zomato valet turned his phone off. 2. Zomato executives kept telling they just contacted him he’s nearby and will deliver soon 3. No response from they support executives 4. Neither they refund 5. They wasted my gold membership benefit 6. They didn’t cancel order on their own and they …

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No credit received from Zomato for cancelled order

Zomato pro promised credit on 3rd October but didn’t added yet. Value: 231. I ordered food from zomato on 2nd October but my order was cancelled after 50minutes by ZOMATO. So I contacted them and they promised me 185+46credits in my zomato wallet for the inconvenience caused but when I chat with the agents they …

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Complaint regarding refund from Zomato

Not received refund from zomato. Rs 922. I ordered food from Zomato, but the restaurant cancelled it due to non availability of food items. The total cost is INR 922, I had been continuously following up via email they only provide complaint id but has resolved it yet. Also all they contact details on website …

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Refund issue with ZOMATO after merchant cancels order

I ordered on 3 September 2019 with Zomato and I paid for the order through Paytm. After accepting the order, Zomato’s merchant (Mayank Backery) called me and requested me to cancel the order. He said that we all are busy in our Jain festival so I forgot to close Zomato and my shop will close …

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Complaint against Oyo for refund

Booked a room on 17 August and did online payment of RS 958 from Google pay SBI but when reached the hotel the manager declined online payment so I had to pay cash again. After that I called the customer care of Oyo for refund and they said they said the refund will be done …

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