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Complaints Resolved

Here are some of the complaints solved by us. There could many more that have not been reported to us. We request consumer members to report to us whenever a complaint is resolved.

NOC from Bajaj Finserv : Mr. Diljit San, Kozhikode, Kerala 673008 had availed a loan facility from Bajaj Finserv in 2007. Despite clearing the full loan in 2008,  Bajaj Finserv was still harassing the customer by sending legal notice and also engaging recovery agents with wrongful demand of non-existing outstanding emi. Customer had already taken this up with Bajaj Finserv but with no positive result. The customer also came to know that Bajaj Finserv had made wrong reporting to CIBIL which has affected his credit rating. Customer posted his complaint with ICF on 03-06-2018 and the matter was taken up with them. After follow-ups and clarifications, Bajaj Finserv issued their NOC by 10-06-2018.

Kozhikode, Kerala 673008

Refund from matrimonialsindia – Rs.3,750/- : Mr. Shripal Sanjay Oswal of New panvel navi mumbai, Dist raigad, 410206 had  taken personal relationship manager service from matrimony portal named matrimonials india by paying Rs.7500. The relationship manager had  promised  the customer that hey will arrange talk with atleast 5 potential matches  as per her partner preferences but they did not provided any service. Customer posted his complaint with ICF on 13-05-2019 and the matter was taken up with the portal. After follow-ups, the customer settled for 50% refund and the issue was resolved by 05-06-2018.

New panvel, Navi Mumbai, Dist raigad, 410206

Refund from Fernsnpetals – Rs.1,099/- : Nitin Kumar Saraswat of Ganga Gopi Kunj, Lucknow  had ordered a cake with fernsnpetals on May 18 for 12 may delivery itself but it was not delivered. Their delivery boy gave first call at 2123 hrs on 12th and in mail customer received a confirmation delivery report saying that your order is delivered at 2108 hrs.  They had given false delivery report without delivering the product. Mr. Saraswat posted his complaint at ICF on 13-05-2018 and the matter was taken up with them. Customer finally got refund by 15-05-2018.

Ganga Gopi Kunj, Lucknow

Refund from Shoposum – Rs. 699/- : Mrs. Rashika of Bangalore, Karnataka  ordered fastrack watches from Shoposum website. The watches ordered were Fastrack brand but when she opened the courier they had delivered a local brand watches. She raised return return request as mentioned in their website but there was no response from them. The customer posted her complaint at ICF on 10-05-2018  and the matter was taken up with them. After follow-ups, the customer got her money back on 13-05-2018.

Bangalore 562125, Karnataka

Reund from jblcharge2 – Rs.2,500/- :  Mr. Nagaraj Maiya of Udupi 576101, Karnataka ordered JBL speaker on jblcharge2.in.  He received speaker by kartrocket.com on 14-04-18 but unfortunately received speaker was fake and fully damaged. The customer wanted to return the product but could not. He approached ICF on 16-04-2018 and the matter was taken up with the parties concerned. Finally, customer got refund on 11-05-2018.

Udupi 576101, Karnataka 

Refund from Vynam.com – Rs.3,100/-: Mrs. Sheetal Ghuge of Washim, Maharashtra ordered Saree from Vynam.com by making a payment of Rs.3,100/- on 05-03-2018.  However, she did not receive the order even after a month and her telephone calls to the customer care did not yield any fruitful results. She posted her complaint at ICF on 07-04-2018 and the matter was taken up with the portal by ICF. Customer finally got her refund by 05-05-2018.

Washim 444505, Maharashtra

Refund from Craze n demand – Rs.2,800/-:  Mrs. Sunita Baksha, Pune, Maharashtra ordered sarees from crazendamand from their site vide Orders No. 20820 and 20821 dt. 27 March 2018 by paying Rs.2,800/-.  She received the sarees on 30th March 2018. After opening the package, it was found that the sarees were totally different from those seen on their website. She sent an email to them requesting refund but there was no reply. She contacted them over phone daily but to no avail. She posted her complaint at ICF on 05-04-2018 and the matter was taken up with the shopping portal. Subsequently, the products were taken back by the portal and refund processed by 8th May 2018.

Pune, Maharashtra

Refund from Peachmode – Rs.1,599/-:  Ms. Pooja Singh of Bangalore 560029, Karnataka made a purchase from Peachmode.com for rs. 1199/-and returned it as she dint like the product and opted for a cash refund. Instead of giving money in her account they gave a store credit and said that cash refund will not be provided as the product is not damaged. so I was bound to buy another product. After many days Ms. Singh ordered another product of rs. 1599 and wanted to return it due to color variation but the merchant came up the excuse that multiple exchanges cannot be allowed. Customer posted her complaint with ICF on 26-03-2018 and the matter was taken up with Peachmode. The issue finally got resolved as the customer got her money back by 20-04-2018.

Bangalore 560029, Karnataka