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Tag: internet services

Complaint regarding shifting netplus internet connection

I took a 6 months net plus connection after making the payment. At the time of installation they said I can shift the connection if required in future. However, for the past 10 days I am requesting the customer care but they simply say they will do. However, no engineer has visited and the shifting …

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Complaint regarding refund due from Jio Fiber

On 21st March 2023, I booked Jio Fiber installation at my home. Sales person came to my home and did the booking and the payment was done. He promised to install it on the next day itself (on 22nd March). But after that, he is completely ignoring my request and not installing it. I am …

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Complaint regarding refund from Excitel

Regards deposit and pending plan refund. Value: 0 Excitel discontinued service in our locality hence forth unable to use internet services from 9 Jan 2023 and raised ticket for termination of connection on 9 th Jan and current date is 09 mar 2023 as per excitel a T&C the refund cycle is of 60 days …

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Complaint regarding Jio Fiber connection

I took the Jio Fiber connection in the month of July 2022. Initially there was an issue regarding cable routing, I was assured by the team Jio and area manager Mr. Mxxxxh that  they will fix their distribution box to the first floor within 15 days. For the time being they routed cable from right …

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Complaint regarding return pick-up by Jio Fiber device

This is to certify that I have installed a Jiofibre connection in my residence on 21/12/2022. But due to several flaws and inefficacy of the network and the jio team I have decided to suspend my connection which I have also reported to the customer care on 22/12/2022 to forthwith unsubscribe me from your Jiofibre …

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Complaint regarding refund from GTPL broadband

I was using GTPL broadband, and my plan was expired on 11 Dec 2022. I paid amount 6363.00 on 15 Dec 2022 for getting New GTPL plan mentioned below as suggested by GTPL executive( mobile number – 9xxxxx), who gave lots of false commitment. Another executive(91xxxxx1), who also misbehaved in call, and collected Router by …

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Jio Fiber not working, no proper customer service support

Since last two months I am struggling with jio fiber issue. It is not working. I scheduled service appointment many times but no body showed up. Only, i used to get fake messages from customer service stating that engineer visit is scheduled, then issue is resolved messages or engineer unable to access property, but in …

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