DTDC | India Consumer Forum


Complaint regarding luggage booked through DTDC Cargo

Courier luggage went missing. Value: 30000. I did booking through dtdc cargo packers and movers on 7th Jan 2022.They haven’t delivered my luggage till now. They took the payment from me post that no one responds properly to me .And my luggage went missing because of fraud of this company. Manjari Singh Gautam Buddha N …

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Complaint regarding poor service from DTDC

I had booked a packet through DTDC on 14.2.2022,was promised to get it delivered by 16.2.2022. But it returned back to the franchisee office with a note on the packet “not pick the phone 12:20 pm, 25.2.22”. Till then I had no idea of its delivery or return.On 26th,when enquired I got to know that …

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Parcel has been misplaced, lost by DTDC

We have sent a consignment from Chennai to Bhillwara(Rajasthan) on October 9 2021 but the consignment has not been received at Bhillwara and has been stuck somewhere in Delhi. It’s been a month since we got any response from DTDC. We have been calling them multiple times but in vain. Hence, I would kindly request …

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Complaint Regarding Consignment not delivered by DTDC

My supplier sent me material on  27/10/21 via DTDC Courier, from pune to Kolhapur. Normally , it takes one day to reach. Now 3 days have gone , till we have not received the material. Material is very urgent. Now this DTDC people are not able to track or trace the material…What ridiculous system they …

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Regarding damaged product delivered by DTDC

An induction had been sent from Varanasi had been sent through DTDC which got completely damaged. After approaching DTDC and providing all the relevant documents and the  company acknowledging, after an internal by its vigilance team, that it was its own fault, the company is refusing to may the justified amount against the damages.  It …

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Loss of partial consignment sent through DTDC

I had couriered three sealed boxes of computer system via DTDC Courier on dt.14th Sept.2021 to my employer company at Airoli, Mumbai from DTDC office, Saidara, Padghe-421101,Tq. Bhiwandi, Dist-Thane. Weight, docket No. & valuation of system is 17kgs, D88570575 & 37092/- respectively. When I enquired about consignment to DTDC , they reported to  have received …

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Delay in delivery of eye glasses by DTDC

My parcel of Eye Glasses is courier through DTDC on 27-Aug-2021 from Narela (Delhi). Still I have not received my parcel yet. Its a emergency item I wait but no response from courier service even they not taking phone on sunday or late night. Customer service is available only 9:00 to 18:00 from Monday to …

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