DTDC | India Consumer Forum


Parcel has been misplaced, lost by DTDC

We have sent a consignment from Chennai to Bhillwara(Rajasthan) on October 9 2021 but the consignment has not been received at Bhillwara and has been stuck somewhere in Delhi. It’s been a month since we got any response from DTDC. We have been calling them multiple times but in vain. Hence, I would kindly request …

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Complaint Regarding Consignment not delivered by DTDC

My supplier sent me material on  27/10/21 via DTDC Courier, from pune to Kolhapur. Normally , it takes one day to reach. Now 3 days have gone , till we have not received the material. Material is very urgent. Now this DTDC people are not able to track or trace the material…What ridiculous system they …

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Regarding damaged product delivered by DTDC

An induction had been sent from Varanasi had been sent through DTDC which got completely damaged. After approaching DTDC and providing all the relevant documents and the  company acknowledging, after an internal by its vigilance team, that it was its own fault, the company is refusing to may the justified amount against the damages.  It …

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Loss of partial consignment sent through DTDC

I had couriered three sealed boxes of computer system via DTDC Courier on dt.14th Sept.2021 to my employer company at Airoli, Mumbai from DTDC office, Saidara, Padghe-421101,Tq. Bhiwandi, Dist-Thane. Weight, docket No. & valuation of system is 17kgs, D88570575 & 37092/- respectively. When I enquired about consignment to DTDC , they reported to  have received …

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Delay in delivery of eye glasses by DTDC

My parcel of Eye Glasses is courier through DTDC on 27-Aug-2021 from Narela (Delhi). Still I have not received my parcel yet. Its a emergency item I wait but no response from courier service even they not taking phone on sunday or late night. Customer service is available only 9:00 to 18:00 from Monday to …

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Complaint regarding delay in delivery of parcel

I have been following on my parcel from last 5 days and there is no update on your website about the parcel. After Delhi where it is?? It was an urgent parcel and that’s why it was sent by air courier. What is the point of doing by air if these guys are so unprofessional …

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Complaint regarding non-delivery of article by DTDC

My self purchased ayurvedic medicine from Visakhapatnam & doctor send medicines thru DTDC courier at Visakhapatnam. The courier was sent on my spouse name, booking date was 15th Apr 21  where as till date we have not received the courier but in online the status of courier was mentioned as delivered. Self & doctor made …

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